What are the standards that Ray is checking on in the scene that are not being met by this franchise?
Ray is checking on several standards that are not being met in this franchise. Some of the standards include cleanliness issues like workers not cleaning the bathrooms and not wearing gloves, masks, or having their hair up. Another concern is the employees' behavior towards customers, as they have not been treating them nicely. Additionally, Ray is also looking into the safety measures of the place and the food being served.
Standards Not Being Met:
1. Cleanliness Issues: One of the standards that are not being met in this franchise is cleanliness. It is essential for workers to maintain clean bathrooms and follow proper hygiene practices like wearing gloves, masks, and keeping their hair up to ensure food safety and hygiene for customers. Neglecting these practices can lead to health hazards and affect the reputation of the franchise.
2. Customer Service: Another standard that is lacking in this franchise is customer service. Employees are not treating customers nicely, which can result in customer dissatisfaction and negative reviews. Providing excellent customer service is essential for any business, especially in the food industry, to retain customers and attract new ones.
3. Safety Measures: The safety of the place and the food is another standard that Ray is checking on in this scene. Ensuring that the establishment complies with safety regulations and practices can prevent accidents and foodborne illnesses. It is crucial for employees to follow safety protocols to maintain a safe environment for both customers and staff.
In conclusion, maintaining standards in McDonald's franchises is crucial for the success and reputation of the brand. By addressing cleanliness issues, improving customer service, and implementing strict safety measures, the franchise can provide a better dining experience for customers and ensure their loyalty.