Terms & Conditions

Shipping Information

For U.S. domestic orders, we offer flat rate shipping of $5, and Free Shipping on orders over $50. The delivery time is 3-5 business days, excluding holidays.

For international orders, we offer flat rate shipping of $25 for Canada orders, and flat rate shipping of $35 for other countries. The typical delivery time is 14-28 days. The international shipping cost does not include import duties and taxes, which may be liable to be paid by customers upon arrival in the destination country.

Please allow 48-72 hours for processing during business days. Once your order has been shipped, you will receive an email with your shipping information.

Please note that Laloirelle is not responsible for the lost or stolen package once they have been indicated as “Delivered” by the carrier.

Returns / Refund

Laloirelle accepts returns on un-used and un-opened products ordered on www.laloirelle.com for a refund, exchange or store credit within 30 days of receipt, minus shipping cost.  Please note that we are not responsible for the return shipping cost.

In the unlikely event that you receive orders with damaged or incorrect items, please contact us within 7 days of receipt at info@laloirelle.com with a photo of the damaged package or incorrect items for an exchange.

Payment Methods

We gladly accept Visa, MasterCard, American Express, Discover and Paypal. If your card has been issued outside the U.S. or Canada, please note that your order may need additional verification before it can be processed.

Your payment process is absolutely secure. All the payment transactions are processed via the Paypal platform. Paypal offers extra layers of security to stores and encrypt all your financial information (like your credit card number) in their servers, so you don’t need to share your financial information with any 3rd party, including Laloirelle.

Promotions

  • We offer Free U.S. shipping with orders over $50.
  • Earn reward points every time your share, connect and shop at Laloirelle. Visit our Loyalty Reward Program for more information.
  • Referral program: Self-referrals are not permitted and will be voided.
  • Unless otherwise indicated, one discount code can be applied per transaction.

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