What information does Toby need to include in the guest's factsheet for a hotel excursion to a famous beach?
Toby needs to include important information in the guest's factsheet for a hotel excursion to a famous beach. This includes the beach location, amenities, safety precautions, transportation details, and any special instructions or recommendations for guests.
Creating a guest's factsheet for a hotel excursion to a famous beach requires careful attention to detail to ensure that guests have a seamless and enjoyable experience. Here are the essential elements that Toby needs to include in the factsheet:
Beach Location
Include the name of the beach, its address, and any specific landmarks or attractions nearby. This will help guests easily locate the beach and also provide them with information about nearby points of interest.
Beach Amenities
Provide details about available facilities such as restrooms, showers, and any rental services like beach chairs and umbrellas. Guests should also be informed about beach activities such as water sports and beach volleyball that they can enjoy during their visit.
Safety Precautions
Include information about lifeguard availability, beach rules and regulations, and any potential hazards or warnings that guests should be aware of. Safety should always be a top priority when visiting the beach.
Transportation
Provide details about transportation to and from the beach, including pick-up and drop-off times, meeting points, and any additional fees or requirements. Clear instructions will help guests plan their journey effectively.
Special Instructions/Recommendations
Consider including any special instructions or recommendations for guests, such as what to bring (sunscreen, towels, etc.) and any local customs or etiquette to be aware of. Providing additional guidance will enhance the overall guest experience and ensure their comfort during the excursion.
By including these key pieces of information in the guest's factsheet, Toby can ensure that guests are well-informed and prepared for their visit to the famous beach. This comprehensive approach will help create a positive and memorable experience for all guests.