As the HR Manager: Designing Team Positions, Organizational Chart, and KPIs
Designing Team Positions and Organizational Chart:
As the HR manager, you have the important task of designing and creating the team's new positions and the internal organizational chart for the specific team. The team could consist of positions such as personnel management, training, finance, marketing and sales, and healthcare. Each position would report to a team lead or directly to the HR manager, depending on the organizational chart structure.
Goals of Each Position:
The primary goal of each position within the team would be to maximize productivity and efficiency within their respective roles. Personnel management could focus on employee relations and development, training on continual learning and skill enhancement, finance on financial management and budgeting, marketing and sales on generating revenue and acquiring customers, and healthcare on ensuring the well-being of employees.
Key Performance Indicators (KPIs):
1. Productivity Rates: Measure the efficiency and output of each position within the team.
2. Job Task Completion: Track the completion of tasks and projects assigned to each position.
3. Employee Retention Rates: Monitor the retention of employees within the team to ensure a stable workforce.
4. Sales Targets: Evaluate the achievement of sales goals set for the team.
5. Customer Satisfaction: Measure the satisfaction levels of customers who interact with the team.
6. Individual and Team Progress Towards Goals: Assess the progress of individuals and the team as a whole towards their set objectives.
7. Budget Adherence: Ensure that financial positions stay within budget and manage resources effectively.
8. Training Effectiveness: Evaluate the impact and success of training programs implemented for skill development.
What are the key responsibilities of the HR manager in designing team positions, the organizational chart, and KPIs? The HR manager can structure various roles like personnel, training, sales, etc. under team leads or directly under the HR manager. KPIs such as productivity, job task completion, and others can help in evaluating employee progress. Performance appraisals play a crucial role in monitoring the KPIs and guiding for better performance.